Simple, transparent pricing
One plan. Everything included. No hidden fees, no feature gates. Just powerful bug tracking and support desk tools for your entire team.
Everything you need
Per user
Billed monthly per active user
14-day free trial · No credit card required
Everything included
- Unlimited tickets & bugs
- Unlimited support desk tickets
- Role-based access control
- Custom categories & workflows
- Team management & invites
- Encrypted data at rest
- Multi-factor authentication (TOTP, Email, SMS)
- Customer-facing support portal
- CSV import & export
- Email notifications
- Audit logging
- API access
Built for teams that ship
Everything you need to track bugs, manage support tickets, and keep your customers happy.
Frequently asked questions
How does per-user pricing work?
You're billed $20/month for each active user in your organization. Add or remove users at any time and your bill adjusts automatically.
Is there a free trial?
Yes! Every new account gets a 14-day free trial with full access to all features. No credit card required to start.
Are there any limits on tickets or bugs?
No. You get unlimited tickets, unlimited bug tracking, and unlimited support desk tickets. We don't believe in artificial limits.
What payment methods do you accept?
We accept all major credit and debit cards through Stripe, including Visa, Mastercard, and American Express.
Can I cancel anytime?
Absolutely. Cancel your subscription at any time from your account settings. You'll retain access until the end of your current billing period.
Do you offer discounts for annual billing?
Contact us for annual billing options and volume discounts for larger teams.
Ready to streamline your workflow?
Join teams already using Patch Desk to track bugs and manage support tickets more efficiently.