August 24, 2026
Social links
The public site now points at the current X account.
Done
- Footer X link, Twitter cards, and organization JSON-LD use @Patchdeskorg.
Product updates
Fixes
Done lists for each release: what shipped in the desk, the labels, and the public site.
Higher-contrast chips
Split-pane inbox
Working search
Mobile nav
August 16, 2026
Desk, contrast, and onboarding
The work surface is more honest and easier to read. Marketing pages match the product.
Done — readable labels
- Status and priority chips use near-black text on stronger fills in light mode.
- Dark mode chips use white text on solid colors instead of translucent pastels.
- SLA badges follow the same contrast treatment.
Done — inbox and issues
- Inbox opens as a split view: list on the left, thread on the right.
- Issue search and filters actually filter the list.
- Tickets show short IDs (PD-XXXXXX / SUP-XXXXXX).
- Command palette: press ⌘K or Ctrl+K to jump or search.
- Reports show real issue and support counts. Fake “+12%” trends are gone.
Done — navigation and account
- My Account is in the sidebar footer for every role.
- Mobile dashboard has a hamburger drawer.
- Sidebar follows the selected theme. Knowledge Base is hidden until it ships.
- System theme option on Account.
Done — public site
- Shared header and footer on marketing pages.
- Homepage describes Inbox, Issues, Portal, and Security.
- /support finds a company portal instead of a 404.
- Customers can look up tickets by email on a portal.
- Register uses the logo, a privacy checkbox, and signs you in.
In the dashboard, press ⌘K / Ctrl+K to open the command palette.